![Rainbow LGBTQ Gay Queer Graduation Lavender Sash/Stole](http://www.graduationattire.com/cdn/shop/products/LilacTRADSTOLEPride.jpg?v=1634842905&width=1445)
Order Processing Timeframe
All orders for “In-Stock Products” will ship out within 1-4 Business Days. We offer Quick Processing (options which expedite your order handling and overall delivery time), however you must submit your request on our contact us page. Additional fees may apply.
If your Order contains a “Custom Product”, the entirety of your order processing time will be approximately 2 – 3 weeks. Expedited processing options are not available for “Custom Products”. Prior to checking out, please review your order and be aware that by placing this order you understand and accept the extended 2 – 3 weeks processing time.
Order Processing Options
IN-STOCK – Ships within 1 - 4 Business Days (No Additional Charge)
CUSTOM – Ships within 2 - 3 Weeks (No Additional Charge)
Shipping time (which is not the same as the processing time)
It takes about a week for standard shipping (5-8 business days). You can reduce this time by paying for faster shipping such as 3-4 business days.
Just remember the shipping time is in addition to the processing time. You need to add together both the production time and the shipping time to get a time estimate for your order.
The shipping time and processing time are estimated and Graduationattire.com does not guarantee the delivery by a specific date or time.
Out of Stock
If any item(s) become out of stock after an order is placed, one of our customer service representatives will contact you via telephone or email and inform of available options in an effort to remedy any issues. We will ask whether you would like to proceed with your order or make changes to your order. Product substitutions are available upon request. Out of stock items will typically be placed on Back Order and extended processing times may apply.
Delivery times may vary
The Estimated Delivery Date provided at checkout is an estimate only and does not guarantee delivery by a specific date or time. As this is an estimate only Graduationattire.com cannot refund shipping charges for shipments arriving past the estimated delivery date. We will do our best to make sure you receive your order on time. We advise you to give us a call if you need your order before a specific date and we will try to meet the date.
International Shipping
We will ship to some foreign locations. Such locations generally include Canada, Europe, South America, Japan and a few other locations. You can check if your country is available by simulating placing an order on our website. We can also place the order over the phone if you do not find your country. However because such shipments often involve the peculiarities of the various tariffs trade and import/export laws around the globe we may not be able to ship some orders overseas due to the cost of researching the laws for that location. Also if possible it is always easier for us to ship to a US-based shipping address and you will always save on shipping costs if you can arrange for a US-based address to receive the shipment. At this time due to advice from our bank concerning trends in fraud we reserve all rights to deny or proceed with orders shipping internationally.
* GraduationAttire IS NOT RESPONSIBLE FOR ANY DUTY VAT TAX OR ANY OTHER FEES ASSOCIATED WITH IMPORTING OUR PRODUCTS. We cannot look up the final cost to you as your home country may (and often does) charge a fee at the destination. We also cannot accept a rejection of that fee after the shipment leaves our factory and we cannot offer a return for a refund. Your home country will demand that Graduationattire pay the fee before receiving the returned item and Graduationattire cannot pay that fee. If you order from overseas you must either pay any import fees and duties your home country charges or else abandon the item or receive no refund.
Shipping Rates
To obtain a shipping rates please add your products to checkout to see shipping rates to your destination.
Track your order
Once your order shipped, you will receive an email with the tracking number. Please allow us 1-2 days to update the tracking number.
Please note CUSTOM PRODUCTS (Custom Doctor Gowns, Custom Stoles, Hoods, etc...) are NON REFUNDABLE.
RETURN AND EXCHANGE POLICY
If a return is accepted, due to COVID-19, it can only be used as store credit at this time or be used towards an exchange for another size or product. Any products that have been worn or used many not qualify for store credit. Due to COVID-19 it is not safe for customers and we are not able to resell any returned items. Any returns that fall within our usual return policy will be used as future store credit.
All returns must be authorized by email hello@graduationattire.com, please provide your order number and email address.
Our return / exchange form will be emailed to you and must be completed with the return.
All products and packaging must be in new original condition with unopened packages and original packing materials and may not be returned used, worn or altered in any way. No exceptions for return if the packages are opened or/and worn.
All shipping, handling and processing charges for your original order are non-refundable. It is the responsibility of the customer to pay any return/exchange shipping. Once we receive your exchange, we will give you a call to process the payment of the exchange shipping cost.
On all returned merchandise a 13% restocking fee will be applied.All returned product(s) must be returned/ received within 7 business days of return approval date. A delay will result in complete forfeiture of your return.
Requests for returns must be made within 14 days from the date of receipt of your order.
Registered return shipping of products which are returned is the responsibility of the customer.Your return will be processed within 7-10 days.
All custom items/apparel cannot be returned and are non-refundable, this is because these items are made from custom fabrics or have custom printing with your personal information, therefore cancellations are not accepted after your order has been submitted.
Requests to return/exchange products due to quality issue must be made within 14 days of delivery or we will not able to accept any return (received wrong item, color, size and other company error...), please send any evidence to hello@graduationattire.com, we will resolve the problem as soon as possible.
Products that are not eligible for returns are clearly marked as “On Sale” on the Product page for that Product. All products on sale are non-refundable, however can be exchanged for the same credit amount.
CANCELLATION POLICY
You can cancel any in-stock product orders if it has not been shipped/left our facility.
Custom orders can only be cancelled the next business day you have placed your order.
If you would like to cancel an order already shipped out, please process your request through this link (no custom orders accepted). You can send the order back after you received it.
Please check our return policy for all details. Original shipping and processing fee are non refundable.
If you order has not been returned, we won't be able to process your refund.
Frequently asked questions
What is the material of your gowns? Washing Instructions?
Our gowns are all made of 100% polyester. Purely made polyester, like our products, is extremely strong, extremely durable and has excellent properties such as being hydrophobic in nature that leads to quick-drying and stain resistance.
We recommend dry cleaning for all of our products in order to keep the integrity of the garment. However, our products can be washed in a machine using the gentle cycle or handwashed. For drying, please hang dry. The material can be ironed on a low setting.
What is the difference between matte and shiny?
The main difference is the finish of the fabric. Our shiny gowns are a knitted fabric that has more of a shiny look to it giving the color of the gowns more brightness. Our matte gowns are a woven fabric which has more of a flat dull finish.
What is the difference between the Deluxe and the classic/matte gown?
Our Deluxe gowns have fluting around the shoulders and yoke. They have more fabric used so they tend to be heavier. This is true for all of our deluxe gowns.
The deluxe master has a different shape for the batwings.
The deluxe doctor has bell sleeves and a braided button to attach the hood whereas the classic does not.
We cannot do an embroidered chest emblem on the classic doctor.
Overall, the deluxe is considered a higher quality gown for your regalia.
How do I know what gown's color to choose?
Please contact your educational institution, as we currently do not have access to school colors.
What if my school orders with a different company?
We welcome anyone to order with us! Although, we cannot give assurance or be held responsible for our gowns’ colours matching another company’s gowns. We provide unique shades of gowns are not the same with another vendor's products.
The color does not match my university regalia?
We do not color match. We have a very specific set of fabrics. We cannot guarantee that our fabric colors will match with another supplier’s fabrics.
I don’t see the color I need. Do you provide any that aren’t listed?
You can email us the color that you need, we will get back to you with a closed match.
We can color match some products if a bulk order is placed.
How to select my Graduation gown size?
You need to provide us with each customer's height with shoes on for the gown and weight. You do not need to provide cap size as our standard caps are one size fits all with elastic. Please see the our size chart.
Do you offer plus sizes?
We do have regular and full-fit sizes. We have plus sizes in 45, 48, 54, 57, and 63. Please refer to the measuring instructions link for more information on our sizing.
We do not have full fit sizes in our child gowns. If you don't believe your graduate will fit within the child sizes, try a Size 39. You can find that size in High School Category. However, you may have to get the length hemmed at your cost.
Can I customize my gown?
From Pre-K to High School/Bachelor regular gowns, we do not offer other colors than the ones listed on the website. If you are looking to order more than 1000pcs, please email us the Pantone color and we will get back to you.
If you need to add a logo or letters on regular gowns, please email us the specifications and we will get back to you with a quote and estimated delivery date.
For Deluxe Bachelor, Master gowns, we do offer custom colors and embroidery with no minimum order required. Please email us what you are looking to order and we will provide you a quote.
For Doctoral gowns, we offer a listing where you can customize your own gown. You can select your gown color, piping color, add embroidery, etc... If you do not see an option that you would like to add on your gown, please email us and we will check if we are able to process your request.
What does piping mean for the gown/hood?
Piping is an embroidered thread around the velvet of a gown or hood.
Why would I need a 4th Chevron on my doctorate gown?
The 4th Chevron is for the Chancellor or President of a University. If you are neither, do not select "Add 4th Chevron" to your doctorate gown.
How do I select my hood's colors?
There is no standardized and unified published listing available of all current school colors.
While GraduationAttire does maintain a color chart for degree velvet colors there is no true substitute for contacting your school directly and asking them what colors they are currently using for your graduation apparel. Schools can and sometimes do change their colors on a yearly basis (and even the color of the gown itself).
The lining and chevron (satin fabric) represent your school colors. The shell is the material of hood which is always black (polyester fabric, matte finish). The velvet color represents your specific degree or field of study.
Please note for Associate Degree, you only need to select the lining and chevron colors (no velvet color required).
You always need to choose the colors based on your highest level of education or current school you are attending.
How do I wear my hood?
Place it over your head draping off your shoulders and across the back of your gown. The velvet edge should be on the outside visible from the back. Make sure the lining (field and chevron school colors) are turned out so that people can see from the back your university colors. Usually this is done by turning the velvet trim to the outside at the back just below your shoulders. If you ordered a professional / faculty hood there will be a cord in the back (with two buttons one on each side of the hood) to keep your hood in place and a cord in the front to keep the hood away from your neck. Fasten the front cord to a shirt or dress button. Finally make sure the fabric shell of the hood is smoothed down and lays flat against the back of your robe.
Do you offer different sizes for caps/tams/ beefeaters? Are they adjustable? What are they made of?
Our caps are made of 100% polyester.
We provide caps in two sizes: Adult and Child.
They measure 9"x9".
The caps are not adjustable.
What is the difference between 4, 6 or 8 sided tam?
The level of education attained by the wearer is indicated by the varying number of sides on a tam. Master's graduates commonly wear four or six-sided tams, with the specific choice often determined by the school. It's advisable to verify the appropriate tam style before making a purchase. Tams with six sides are suitable for programs like Ed.S (education specialist) that fall between Master's and Ph.D. Eight-sided tams are typically reserved for Doctoral programs.
What is beefeater?
A beefeater, also referred to as a Tudor Bonnet, is a premium hat usually reserved for esteemed officials overseeing graduation ceremonies (deans, presidents, etc...). The standard mortarboard, a square of cardboard encased in polyester, is worn atop the head and traditionally used for primary and secondary school graduations. In contrast, tams are more commonly chosen for advanced graduations like Ed.S and doctoral ceremonies, and occasionally for master's degrees.
Can I customize my diploma cover?
Yes, you can with a minimum order of 8 pcs. Please email us with the details of your diploma covers and we can provide you a quote and estimated delivery date.
What does debossed mean for diploma covers?
Debossing typically refers to the process of creating a raised or indented design on the surface of the cover. This is achieved by using a die (a metal or other hard material) to press the design into the material of the cover, creating a textured and visually appealing result.
In the case of diploma covers, debossing is often used to add a tactile and elegant element to the cover. It can be used to feature the school's emblem, logo, or other decorative elements. The debossed design is usually slightly indented into the material, providing a subtle and sophisticated look and feel to the diploma cover.
How do I know which diploma cover to buy?
We recommend checking with your school which color and size to get or you can measure your diploma as well.
Do you offer customized diplomas?
Yes, we offer customized options for diplomas with a minimum quantity of 100pcs. Please email us with the details and we will provide you a quote and estimated delivery date.
I lost my diploma, can I order one on the website?
Please contact your school directly for a copy of your diploma.
Do you offer blank diploma?
Yes we do. Please check our stock diplomas for Kindergarten through High School.
What is a graduation stole? Can I wear a stole for my graduation?
A graduation stole is a decorative sash worn by graduates during commencement ceremonies. Stoles are often made of a silky or satin-like material and are worn draped around the neck and over the shoulders, hanging down the front of the graduate's gown. They come in various colors and designs, and the choice of stole often signifies certain achievements, honors, or affiliations.
Graduation stoles are commonly used to denote academic honors, membership in honor societies, or participation in specific programs or activities. Different colors and patterns may be associated with various academic disciplines, achievements, or organizational affiliations. The wearing of graduation stoles adds a personalized and symbolic touch to the traditional graduation attire, allowing graduates to showcase their accomplishments and affiliations as they celebrate their academic achievements.
Do you offer customized stoles?
Yes, we need a minimum of 6 pcs. Please email us the details of your stoles and we will get back to you with a quote and estimated delivery date.
What is a graduation tassel?
A graduation tassel is a dangling ornament typically made of silk or a similar material and attached to a loop at the top. It is commonly worn as part of the cap and gown ensemble during graduation ceremonies. The tassel is attached to the mortarboard, which is the square-shaped cap worn by graduates.
The color of the graduation tassel often holds symbolic meaning and may represent the graduate's academic discipline, school colors, or specific achievements. During the commencement ceremony, graduates typically begin with their tassels on one side of the cap (often the right side) and then move them to the other side (often the left side) upon receiving their diplomas. This symbolic gesture signifies the transition from being a candidate to a graduate.
In some cases, graduates may receive special tassels to denote honors, awards, or specific accomplishments. Overall, the graduation tassel is a traditional and symbolic accessory that adds a sense of ceremony and visual distinction to the cap and gown worn during graduation celebrations.
Do you offer customized tassels and year date drops?
Please email us the design and quantity, we will get back to you if we are able to process your request.
Please note we need a minimum of 10 pcs for customized tassel colors and a minimum of 100pcs for customized year date drops.
What is a jumbo tassel?
Jumbo bullion tassels, characterized by their increased thickness, are specifically employed on college tams. These tams often symbolize the field of study pursued by the student.
Can the year charm on the tassel be removed or changed?
Year Date Drops can easily be removed and reapplied yourself at home.
What is a graduation honor cord?
A graduation honor cord is a decorative accessory worn by graduates during commencement ceremonies to signify academic achievements, honors, or affiliations. Honor cords are typically made of intertwined cords of various colors, and they are worn around the neck with the ends hanging down the front of the graduate's gown.
The colors of the cords often carry specific meanings, representing different academic achievements or honors. For example, honor cords might indicate graduation with honors, membership in an honor society, participation in specific programs, or other notable accomplishments. The specific color combinations can vary widely between institutions and organizations. We recommend checking with your school with colors you need to select for your honor cords.
Graduates who have earned the right to wear honor cords often do so with pride as a visible symbol of their academic achievements. Honor cords add a personalized and meaningful element to the graduation regalia, allowing students to showcase their accomplishments and distinctions during the ceremony.
What is a double honor cord?
A double cord consists of two individual cords joined together at the center, with the knot positioned at the back of the graduate's neck.
Do you offer customization options for honor cords?
Yes we do with a minimum of 10 pcs.
Please email us the specifications and we will get back to you with a quote and estimated delivery date.
Can you help me with a mockup of the custom stole/gown/diploma cover I want to order?
Email us the information of what you are looking to order and we can create a mockup for you.